If you have feedback we want to hear from you.

Dos Bros Moving & Storage Claim Form

Our aim is to resolve any claim within 60 days of receiving your claims form submission, images and relevant documentation regarding your claim. You have up to 30 days from the day of your move to file a claim.

If you have a claim to make, please fill out the appropriate form below.

Once you submit your claim form you will be emailed a copy of the form with your responses to each question and our claims department will be in touch ASAP to resolve it with you.

You must submit this form to timestamp your claim with Dos Bros Moving & Storage.

Feedback & Claim

What is your name?

Best contact details?

When did we move you?

About your claim

Please provide us with as much information as possible regarding your claim so our Team can respond to you promptly with a resolution. You can also attach photos and any additional information to support your claim.

Information about your move: *

Attach documents/photos

( optional – upload limit is 10MB of each file, allowed format include .jpg, .jpeg, .png, .webp, .heif, .heic, .pdf, .doc, .docx, .xls, .xlsx, .txt, .rtf )

I consent to having Dos Bros Moving & Storage store my submitted information so that my claim can be processed.

I the claimant/submitter of the forgoing claim to Dos Bros Moving & Storage, hereby make a solemn oath to the truth of the statements contained herein and exhibits attached, hereto, and that no material fact is withheld that should be included in this claim report. Once this claim/form has been reported/submitted claimant has 48 hours to report any additional issue, after which no additional items or issues can be added to the claim or be raised as a new claim to Dos Bros Moving & Storage

Claims process at Dos Bros Moving & Storage

A claim cannot usually be resolved immediately and may take some time before items can be inspected and repaired or replaced. We appreciate your cooperation and patience in this process. What you can expect from us:

We take your feedback and claims very seriously. Once we have received all the information regarding your claim including any supporting pictures or evidence our claims team will be in touch to begin investigating your claim.

Your appointed contact in our claims department will be your key contact as we resolve your claim. They will email and call you as we make progress and find a fair resolution as quickly as possible.

We will present you with a fair and considered settlement offer. If you accept the offer we will compensate you accordingly. If our offer is not accepted we will work with an independent arbitrator where appropriate.